1. Who you are buying from
The AI Agent Framework is created and published by Tether Agents ("we", "us"), based in the United Kingdom.
Your purchase is made from Stripe, who acts as the merchant of record. That means Stripe is the seller of record for the transaction, handles the payment, collects and remits any sales tax or VAT due in your country, and processes refunds and chargebacks. Their terms govern the payment itself; the terms on this page govern how you may use the product.
- Contact: support@tether-agents.com
- Website: tether-agents.com
Write to us about anything to do with the product itself — the content, a download problem, a licence question. We answer everything.
These terms apply to every purchase made through tether-agents.com. By completing a purchase you agree to them.
2. What you are buying
A digital product delivered as a downloadable file:
- The AI Agent Framework — a PDF document of approximately 52 pages.
There is no physical product, no scheduled coaching, and no ongoing service unless we have separately agreed one with you in writing.
3. Price, payment and tax
Prices are shown in your local currency where we support it. Any VAT or sales tax due in your country is calculated, collected and remitted by Stripe as merchant of record, and is shown to you at checkout before you pay.
We never see or store your card details at any point. Payment is handled entirely by Stripe and its payment processor under their own security standards.
Because Stripe is the merchant of record, its descriptor may appear on your bank or card statement alongside or instead of our trading name. If you see a charge you do not recognise for this amount, it is this purchase — please email us before contacting your bank and we will sort it out the same day.
4. Delivery
Delivery is immediate. The moment your payment completes you are taken to a download page where you can save the PDF. Download it there and then and keep the file somewhere safe — the page is not linked from anywhere else.
If the download fails, or you lose the file, email us from the address you bought with and we will send you a fresh copy. There is no time limit on asking for that.
5. Your licence to use it
When you buy, you get a personal, non-exclusive, non-transferable licence to use the material within your own business. You may:
- read it, print it, and store your own copies;
- complete the worksheets and use them internally;
- apply the frameworks and prompts in your own commercial projects, including work you deliver to your own clients.
You may not:
- resell, sublicense, share, or publish the document, in whole or in part, whether free or paid;
- upload it to any file-sharing service, course platform, or AI training dataset;
- reproduce substantial extracts in your own paid or public materials without written permission.
Buying one copy licenses one person. If you want your team to have it, email us about a team licence rather than forwarding the file.
6. Immediate access and your cancellation rights
Distance selling law normally gives consumers 14 days to cancel. For digital content supplied immediately that right can be waived, and these terms are how you do it.
By ticking the box to accept these terms at checkout and completing your purchase, you are doing two things:
- you expressly request that we supply the download to you immediately, rather than waiting until the 14-day cancellation period has ended; and
- you acknowledge that, because supply begins immediately at your request, you lose the statutory right to cancel the contract.
Once the download has begun on that basis, the 14-day cancellation right no longer applies and we do not offer change-of-mind refunds.
7. Updates and editions
You are buying the edition of the product current at the date of your purchase. We may revise it from time to time, and where we publish a revised edition we will make it available to existing customers at no extra charge.
We do not, however, commit to any update schedule, and you should not buy on the expectation of future revisions. We may also correct errors, change examples, or replace screenshots without notice.
8. What we do not promise
This is educational material. It is not a guarantee of results, and it is not professional advice.
- No earnings or outcome guarantee. Any figures, timeframes or savings shown are illustrative. What you achieve depends on your processes, your data, your tools, and your execution.
- Case studies are illustrative composites. The companies named in the document are not real clients. This is stated on each case study page.
- Not legal, financial, tax or data-protection advice. The framework discusses handling customer data and connecting AI systems to business software. You remain responsible for your own compliance, including under UK GDPR.
- AI systems are probabilistic. Any agent you build may produce incorrect output. The framework explains how to reduce and contain that risk; it cannot remove it. You are responsible for what your agents do.
9. Third-party tools
The framework references services including Anthropic, OpenAI, Make.com, Zapier, n8n, Stripe, Pinecone and others. We are not affiliated with, endorsed by, or paid by any of them. Their pricing, features and interfaces change independently of us, and your use of them is governed by their terms, at your own cost.
10. Limitation of liability
We do not exclude or limit liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
Subject to that, our total liability to you in connection with the product is limited to the amount you paid for it. We are not liable for lost profits, lost data, business interruption, or losses arising from AI systems you build after reading it.
11. Acceptable use
Do not use the material to build systems that break the law, deceive people about whether they are dealing with a human, process personal data without a lawful basis, or send unsolicited bulk messages.
12. Law and complaints
These terms are governed by the law of England and Wales. Your consumer rights in your own country of residence are not affected, and the merchant of record's terms may also give you rights in addition to these.
If something is wrong, email support@tether-agents.com first. We would rather fix it than argue about it.